Serving Our Community with Care & Dignity
Recent Press Articles have highlighted the fact that Funeral Directors do not have to be Qualified or a Member of any of the recognised Professional Organisations to Trade or Conduct their business. As such, in the unfortunate event that something goes wrong, it means that you the client have little recourse.
Members of the main Professional Bodies, namely the National Association of Funeral Directors (NAFD), Society of Allied Independent Funeral Directors (SAIF) or National Federation of Funeral Directors (NFFD) have to conform to a Strict Code of Conduct, undergo regular premises inspections to ensure they are up to standard and also subscribe to a recognised procedure for dealing with complaints, which gives Clients recourse to an independent complaints procedure, if the matter cannot be resolved with the member firm.
This is why it is so important to ensure that your Funeral Director is a Member of one of these organisations as not only are you assured of their Professionalism but also you have the peace of mind of knowing that if something does go wrong, that there is a proper mechanism by which you
have some recourse to ensure it is put right. Manor House are proud to be members of ALL THREE.
For over a hundred years the NAFD has been dedicated to maintaining the highest
of standards throughout the funeral profession to ensure bereaved families
receive the advice and support they need and deserve. The NAFD represents a
broad spectrum of funeral directing businesses, which conduct around 85% of all
MANOR HOUSE FUNERALS IS PROUD TO BE A MEMBER OF ALL 3 PROFESSIONAL ORGANISATIONS
FOR EACH OF THEIR WEBSITES PLEASE FOLLOW THE LINK BELOW :-
http://www.nafd.org.uk http://www.saif.org.uk http://www.nffd.co.uk
FOR DETAILS ON THE FUNERAL ARBITRATION SCHEME PLEASE FOLLOW THE LINK BELOW :-