There are a number of ways that you can get in contact with us.

Please note that during the Covid-19 crisis, our operating procedures have changed. Please click here for further details.

24 hour telephone line

One of our team is always available to take your call, at any time, every day of the year. Please call us on (0191) 536 5000.

For general queries during working hours, you can call each of our branches on the numbers below. 

Enquiry form

If your query isn't urgent you may like to use our enquiry form to the right here. Please fill in the details and we will get back to you as soon as we can. 


Enquiries can also be sent by email to: